** We’re proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence**

What You’ll Be Doing

As Food and Beverage Service Manager, you will lead the delivery of exceptional hospitality across our food and beverage offering. This is made up of a 3 rosette fine dining restaurant, casual dining space, lounge & afternoon tea and two meeting rooms. This is a unique opportunity to oversee a dynamic blend of refined dining and memorable celebrations – from intimate weddings and private dinners to meetings, afternoon teas and seasonal occasions.

You’ll work closely with our

Food and Beverage Service Manager

, Head Chef and senior team to ensure a seamless, thoughtful experience for all guests – whether they’re joining us for a special celebration or a quiet midweek lunch. Your hands-on leadership, passion for guest service, and ability to build and motivate your team will ensure every detail is carefully delivered with warmth, precision, and flair.

We’re looking for a leader who brings structure and creativity in equal measure – someone who can confidently manage both daily service and event logistics, and who thrives on bringing people together for memorable moments.

What we’re looking for in a great

Food and Beverage Service Manager

• Proven experience in a similar leadership role within a luxury hotel, ideally with experience managing both restaurant service and private events; • A genuine passion for hospitality, with a strong understanding of fine and casual dining, as well as banqueting and functions; • A calm and inspiring leader with the ability to manage and motivate a large team across different service areas; • Strong communication and client relationship skills, with the confidence to work closely with guests, suppliers, and colleagues at all levels; • A proactive, hands-on approach to service delivery and a commitment to maintaining the highest standards at all times; • Above all, a desire to shape and deliver exceptional guest experiences.

What’s in it for you?

At Eden Hotel Collection, we’re proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024!)—which means you’re joining a team that values your happiness, growth, and success every step of the way.

Generous Time Off
: 31 days of leave, increasing to 33 with service.
Family Focused Benefits:
Private healthcare, with the option to enhance your cover for family and Death in Service benefit of 4 x salary;
Personal development
– leadership coaching
Discounts & Perks
: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
Wellbeing Centre
: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
Health & Wellness Plans
: Dental, vision, alternative care, and 24/7 GP access.
Sustainable Commuting
: Cycle-to-Work and Electric Vehicle Leasing options.
Exclusive EHC Perks
: Discounted stays, spa treatments, golf, and leisure at our properties.
The Happy Hub
: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
Genuine Wellbeing Support
: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
Employee Comm’s
: Stay connected through Eden Engage for all the latest team news.
Grow with Eden
: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
Family-Friendly Policies
: Enhanced leave and return-to-work financial support for life’s key moments.
Everyday Essentials
: Free parking, meals on duty.

A Culture of Collaboration and Care

We work together to create a truly inclusive workplace, where your voice matters, and real change happens:

Your Voice Matters: Regular surveys that value your input.
Real Action: “You said, we did”—because we listen and respond.
Sustainability Focus: Employee champions at every hotel and HQ.

We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.

Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.

Want to get a flavour for Eden Hotel Collection? Give us a follow on Linked in

INDMP

Food and Beverage Services Manager